Lithium 3 volt battery10/14/2023 ![]() This offer applies only to advertised online price of identical items (brand and model#) for sales by Duncan-Parnell and other survey and mapping dealers.Just call our toll-free geospatial customer service line at 1-83 Find a lower advertised price another retailer/company with the same brand and model #, and let us know within 14 days of your purchase.Purchase an eligible item (largely those from our geospatial category of products).That’s why we’re offering you our Price Match Guarantee on select products on our website.* If you find a lower price on any geospatial item (identical brand and model#) we sell, we’ll match it, up to 2 weeks after you purchase it. If Customer signs for and keeps the package, Customer should note the damage when signing for it so that a claim may be filed with the carrier.Not only have we been partners to the survey, engineering and construction industry for decades, but we want to make sure your shopping experience at Duncan-Parnell is worry-free. If a package arrives damaged, it is best for Customer to refuse the package.PetSafe® Brand will not be held responsible for Customer ordering the wrong product(s), and all refusals will be credited minus the freight charges.All credits will be made back to the original payment method.A new tracking number will be sent to Customer on the replacement item when it ships. All replacement items will be shipped after PetSafe has received and processed Customer’s defective return. ![]() Special order items are not returnable. ![]() All returns must be in original factory packaging with all original packing materials.A return address is required to send out a replacement product.Contact Us and our Customer Care team will help you with your purchase. We regret we are unable to ship advance replacements. PetSafe® Brand reserves the right to refund the purchase price of the product along with the original freight cost. If you have a faulty product and it is still within its warranty period, we offer the choice of a suitable replacement if one is available or a full product refund including VAT. However, on rare occasions, products may be found to be faulty or defective. PetSafe® Brand is committed to providing our customers with the highest quality products and service. Contact Us and our Customer Care team will help you return your purchase. You'll be responsible for charges or costs associated with returning the product back to PetSafe® Brand. You will be refunded the price of the product including VAT, provided that the item is received back to our warehouse intact and in a resalable condition. We accept ‘No Quibble Returns’ within 30 calendar days of receipt of your order. For purchases made through other online or store retailers, please contact the retailer directly for their specific return policy. This policy applies to products purchased directly from. You’ll also see the “Secured by Thawte” icon at the payment step, which means our site has passed the daily Thawte security scan. You’ll see “https” in the checkout page URL, which means your information is secure. ![]() Yes, checkout is 100% secure and your personal information is safe. We offer a flat shipping rate of $10.95 on all items.įor more information regarding our Returns & Replacements policy, contact our Customer Care team at 1 800 786 608 or read our full returns policy. Note that your bill will say "Luzern-PetSafe." Please notify PetSafe® brand via phone or in writing of shortages or damage within 24 hours of receiving your shipment. We aim to dispatch all orders within approximately 2-3 business days of purchase. PetSafe® brand offers quick and reliable delivery to any location in Australia. After your order has been confirmed, processed and shipped, you’ll receive an email with your delivery information and tracking number. We want to ensure you get the right product at the right time for the right price. ![]()
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